Verification
Verification is a voluntary way to confirm that your profile belongs to a real person and that your photos are current. A verified profile carries a trust badge that others can see.
How Verification Works
You start verification from your profile editor. We show you a one-time code; you take a fresh photo or short video of yourself holding a sheet with Gramsy and that code near your face, and upload it. A moderator then visually compares your verification media with the photos on your profile and approves or declines it. No automated face matching is involved — a person reviews it.
Who Can See Your Verification Media
Only you and our moderators can ever see the photos or videos you submit for verification. They are stored privately, are never shown publicly, never appear in albums or search, and are never shared with other users. Your verification media stays until you delete it yourself or you delete your account — there is no hidden or indefinite retention beyond that. Media from an unfinished verification draft is automatically deleted after 7 days.
The Badge
When your verification is approved, your profile shows a trust badge valid for one year. The badge displays a "valid until" date. Anyone viewing your profile can click the badge to read this explanation of how verification works — but never to see your verification media. Before the badge expires we remind you so you can renew it.
When You Add New Photos or Avatars
Because the badge means "these photos are really you," it has to match your current profile photos. When you upload a new photo or avatar and a moderator approves it, your profile is automatically sent for re-verification: while your verification media are on file, a moderator re-checks them and the badge shows "re-verification in progress"; if no verification media remain, the badge is removed and we let you know. You can re-verify at any time.
What Makes a Successful Check
A Clear, Usable Capture
Take your photo or video in good light with your face fully in frame — front-on, no mask or sunglasses. Write Gramsy and the one-time code large on a sheet and hold it near your face so both are completely readable. Upload a standard, good-quality file (JPG, PNG, or MP4) that opens and plays. If a video is requested, provide one.
Live and Unedited
Make the capture fresh, on the spot — not a screenshot, a photo of a screen, or an old or reused shot. Use the current code from the submission screen, not one from an earlier attempt. Do not apply filters, retouching, face swaps, or any editing; upload the original.
Matching Your Profile
The person in your verification media needs to match the photos on your profile, so make sure your profile shows at least one clear, current photo where your face is well visible. For a couple profile, both partners take part in the check.
Questions
If something is unclear or you think a decision was a mistake, contact us: